We wanted to take the work that Digital Green does with farmers onto an app but knew that wouldn’t be easy for first time smartphone users. Navana Tech’s voice assistant has served as a crucial bridge for farmers to trust managing their finances online.Navana Tech’s combination of expertise in AI-based voice technology and human centered design for India is what drew us to work with them. Their understanding of low literate users’ needs for banking solutions will add immense value to our goal of furthering financial inclusion at Ujjivan Small Finance Bank.We worked with Navana to streamline new user onboarding for a vernacular first audience using audio guided hand holding. Super easy to ingreate and measure. I would recommend Navana’s suite of offerings for digital businesses facing Bharat.